CAREER OPPORTUNITIES
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Parts Person - Janesville/Salem/Jackson/Prairie du Sac
This team member will perform a variety of customer service, promoting, advertising, and stocking duties related to the parts, receiving, and delivery of parts and accessories that contribute to the efficient, safe, profitable operation of the parts department. They assist customers by properly identifying needed items by using electronic parts catalogs and other available resources.
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Provides product expertise and support to dealership personnel and customers in selling Ag equipment. This position is primarily responsible for understanding various financing options available on all ag equipment, maintains product knowledge on ag equipment and attachments, and maintains and reports all ag customer activities and trends to sales management.
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Ag Technician - Columbus
The successful Ag Service Technician will be able to diagnose most machine systems. Will perform disassembly and assembly of Tractor components. Determines the best course of action to resolve problems on Ag equipment and performs repairs as needed in the most efficient and safe manner. Good computer & communication skills. Knowledge/experience in agriculture is a plus.
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Bobcat Service Technician - Prairie du Sac
This person in this role will need a strong mechanical ability & excellent knowledge of mechanical, electrical, and hydraulic systems. Good computer and communication skills will be helpful in this position. Knowledge/experience in agriculture is a plus.
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Assists in coordinating and directing the workload in the service department for obtaining maximum efficiency and productivity with the highest level of quality possible. Advises and makes recommendations to the service manager with respect to the best interests of the service department. Direct customer interaction over the phone and in-person regarding their equipment. This position will perform disassembly and assembly of equipment components. Determines the best course of action to resolve problems on equipment and performs repairs as needed in the most efficient and safe manner. Good computer & communication skills are needed.
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Turf Sales - Southern WI
Provides product expertise and support to dealership personnel and customers in selling Lawn & Garden equipment. This position is primarily responsible for understanding various financing options available on turf equipment, maintains product knowledge on turf equipment and reports on competitive marketing and product activities, and maintains and reports all turf customer activities and trends to sales management.
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EOE/Affirmative Action Equal Opportunity Employer
CAREER OPPORTUNITIES
Janesville, Salem, Columbus Turf
Responsibilities:
Our Parts Team performs a variety of customer service, and stocking duties along with the receiving and delivery of parts and accessories. They assist customers by properly identifying needed items by using electronic parts catalogs and other available resources. Other duties include handling merchandise, invoicing, and making the necessary entries to the inventory control system based on company guidelines.
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Ag Technician -
Watertown, Jackson, Prairie du Sac
Columbus, Janesville, Salem
Responsibilities:
The successful Ag Service Technician will be able to diagnose most machine systems. Will perform disassembly and assembly of Tractor components. Determines the best course of action to resolve problems on Ag equipment and performs repairs as needed in the most efficient and safe manner. Good computer & communication skills. Knowledge/experience in agriculture is a plus.
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Agricultural Service Technician –
Sprayer Focus
Watertown/Jackson/Prairie du Sac/Columbus/Janesville
Responsibilities:
The sucessful Field Sprayer Technician will be able to diagnose most machine systems. Will perform disassembly and assembly of Sprayer components. Determines the best course of action to resolve problems on Ag equipment and performs repairs as needed in the most efficient and safe manner.
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Turf Technician -
Jackson, Salem, Watertown, Janesville, Columbus
Responsibilities:
The successful Service Technician will be able to diagnose most machine systems. Will perform disassembly and assembly of components. Determines best course of action to resolve problems on Lawn and Garden equipment and performs repairs as needed in the most efficient and safe manner.
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Agriculture Service Coordinator -
Watertown
Precision Ag Support Specialist -
Watertown
Responsibilities
- Monitor incoming calls to the Support Center and quickly and accurately resolve common data, digital and embedded solution questions and errors.
- Preform remove diagnostics using Remote Display Access
- Develop strong relationships with appropriate individuals in sales and service departments for ticket escalation if needed
- Abide by company data privacy policies
- Quickly and accurately document and communicate summaries of actionable recommendations.
- Analyze call and ticket data to provide training recommendations on frequently asked questions.
- Maintain a positive and professional working relationship with peers, management, and support resources with commitment to teamwork and exemplary customer service.
Qualifications:
- 2+ years experience in an agriculture-related role
- Experience using standard desktop load applications such as Microsoft Office and internet applications.
- Experience meeting or exceeding customer service expectations
- Experience analyzing and interpreting data and reports.
- Ability to operate with a solutions approach and identify existing/emerging customer needs.
- Ability to manage a fast-paced environment.
- High school diploma, GED, or equivalent experience required.
Jackson, Watertown, Salem
Responsibilities:
Sales Functions
a. Follow-up on all equipment leads by making initial contact with customers either over the phone or in person.
b. Complete and turn in call sheets weekly to your supervisor.
c. Coordinate office hours with sales staff. Assist walk-in customers and daily sales calls. Also, assist the sales department with machinery lot displays.
d. Perform initial sales calls on customers by visiting with them and introducing the products, service and people of Mid-State. During these conversations, determine customer’s equipment needs and assess the company’s ability to meet these needs.
e. Work to develop a long-term relationship with key customers, with the goal of obtaining repeat business and/or sales related referrals.
f. On all sold equipment, coordinate closely with the service department on anticipated delivery dates and the preparation time needed for new machinery.
g. Perform all required paperwork accurately on each sales transaction.
h. Assist customers with financing arrangements when appropriate. Review financing alternatives and help customers select the best option.
i. Assist in determining the recondition or trade-in value of used equipment and negotiate with customers about price when appropriate.
j. Assist customers in determining service warranty needs and in selling these programs when appropriate.
k. Upon successful closing of sales, complete all required purchase order information and place required information regarding sold equipment in the sales department books.
l. Follow-up with customer upon delivery of equipment.
m. Follow-up on all service needs of the customer, including problem-solving or special situations requiring salesman involvement.
n. Contact customers to resolve problems on past due accounts as required.
o. Remain current on equipment product knowledge so that customers are provided with correct information and to assist in soliciting successful product sales.
p. Remain current on all sales programs as made available.
q. Organize and attend sales meetings as required.
r. Assist and participate in open houses, clinics, shows and equipment events requested by management.
- s. Assisting in getting equipment marketed and posted on the internet in a timely manner which includes quality descriptions and photos.
Communication and Coordination Activities
a. Maintain a positive, friendly atmosphere among company personnel so that a pleasant working environment exists. Work toward a smooth and efficient functioning of daily operations.
b. Other special projects as requested by management.
_____________________________________________________________Equipment Sales Representative -
Watertown
Responsibilities:
Sales Functions
a. Follow-up on all equipment leads by making initial contact with customers either over the phone or in person.
b. Complete and turn in call sheets weekly to your supervisor.
c. Coordinate office hours with sales staff. Assist walk-in customers and daily sales calls. Also, assist the sales department with machinery lot displays.
d. Perform initial sales calls on customers by visiting with them and introducing the products, service and people of Mid-State. During these conversations, determine customer’s equipment needs and assess the company’s ability to meet these needs.
e. Work to develop a long-term relationship with key customers, with the goal of obtaining repeat business and/or sales related referrals.
f. On all sold equipment, coordinate closely with the service department on anticipated delivery dates and the preparation time needed for new machinery.
g. Perform all required paperwork accurately on each sales transaction.
h. Assist customers with financing arrangements when appropriate. Review financing alternatives and help customers select the best option.
i. Assist in determining the recondition or trade-in value of used equipment and negotiate with customers about price when appropriate.
j. Assist customers in determining service warranty needs and in selling these programs when appropriate.
k. Upon successful closing of sales, complete all required purchase order information and place required information regarding sold equipment in the sales department books.
l. Follow-up with customer upon delivery of equipment.
m. Follow-up on all service needs of the customer, including problem-solving or special situations requiring salesman involvement.
n. Contact customers to resolve problems on past due accounts as required.
o. Remain current on equipment product knowledge so that customers are provided with correct information and to assist in soliciting successful product sales.
p. Remain current on all sales programs as made available.
q. Organize and attend sales meetings as required.
r. Assist and participate in open houses, clinics, shows and equipment events requested by management.
s. Assisting in getting equipment marketed and posted on the internet in a timely manner which includes quality descriptions and photos.
Communication and Coordination Activities
a. Maintain a positive, friendly atmosphere among company personnel so that a pleasant working environment exists. Work toward a smooth and efficient functioning of daily operations.
b. Other special projects as requested by management.
Janesville
Responsibilities:
- Accurately maintains customer accounts receivable records including tax forms, applies customer payments, and makes changes to customer information per company policy.
- Balances and reconciles cash drawer and completes the company's bank deposits for whole goods, parts, service rentals and cash receipts.
- Answers and resolves questions regarding customer accounts or cash balancing.
- Assists direct walk-ins, telephone inquiries or email inquiries. Relay information or take messages when appropriate.
- Reconciles accounts receivable, note receivable, parts and service customer deposits, gift certificate, and other cash or receivable general ledger accounts, which includes identifying discrepancies and determining corrective action.
- Monitors aged accounts and supports collection processes.
-Works with customers to set up our preferred payment method.
- Utilize customer systems to be able to submit invoices and receive payment as necessary.
- Assesses and provides notification of compliance issues with the dealership's credit policies.
- Prepares various accounting reports such as aged accounts receivable
- Miscellaneous other duties.
- Also serves as a member of the Administration team and may be asked to assist with other various administrative duties.
- Will be on rotating Saturday schedule with other administrative staff from 7:30 am - 12:00 pm.
FIND GREAT OPPORTUNITIES
Learn more in the Agricultural Equipment Technology program
In the Agricultural Equipment Technology program, you learn to repair and maintain agricultural equipment providing hands-on training on the latest technology. Train in our state-of-the-art, simulated shop environment from award-winning faculty. Hands-on training is driven by local industry to ensure students gain the skills needed to be successful in the industry.
Not only that but you can SAVE money too!
There is up to 50% tuition reimbursement available waiting for you.
Apply Today
http://bit.ly/3cdHtLW
WHY MID-STATE EQUIPMENT?
JOIN OUR TEAM - WE'D LOVE TO HEAR FROM YOU
Mid-State Equipment
Attn: Human Resources
4323 E US HWY 14
Janesville, WI 53546
EMPLOYMENT APPLICATION
